Simple Steps to Finding the Right Remodeling Contractor

Finding a reliable contractor is the first and very necessary step toward a successful home improvement project. By following a few simple guidelines, homeowners can ensure they end up with the right contractor and a successful remodeling project.

The first step is to compile a list of candidates. Ask for referrals from friends, family and neighbors who have had remodeling work done. Get referrals from industry professionals you know and trust - architects, engineers, building material suppliers and independent trade contractors who may be able to recommend contractors with whom they have worked. Another good resource is the National Association of Home Builders (NAHB) professional remodeler directory at www.nahb.org or the Association of the Remodelers Industry at www.nari.org.

Once you have developed a list of candidates, call the contractors who sound promising. Start by describing your project and your expected timeline to determine if the contractor is available. Make sure to ask if the company has worked on similar projects. Ask for client references from the past year, including similar projects to the one you hope to undertake. Rule out anyone who is slow to return calls or who doesn’t seem knowledgeable about the project.

It’s important to check references. When calling client references ask if the customer was satisfied with the quality of work, and if the project was completed on time and on budget. Find out if the work crew arrived on time and cleaned up every day. Was the contractor easy to communicate with? Were problems handled effectively? Most importantly, ask if they would hire the contractor again. If the reference offers to let you see the completed work, take advantage of that opportunity.

Once the contractor list is narrowed to two or three finalists, schedule face-to-face meetings to get a detailed project estimate. Query the contractor on his or her knowledge of local building codes, permitting and use of subcontractors. Ask to see proof of current insurance and licenses. All contractors should have liability, worker's compensation, and property damage coverage. If you haven’t already had the chance to view some of the contractor’s work, ask them to arrange for you to see a job in progress and/or some completed projects.

Before making a final decision, do a simple background check. Call or go to the local Better Business Bureau web site to see if complaints have been filed on the contractor being considered. Rule out a contractor who has multiple open complaints. Go to www.commerce.state.ak.us to verify that the contractor has a current Alaska business license and general liability insurance. It’s not enough to just have a license - make sure the contractor is licensed to do the specific work you’re looking to have completed. It’s also helpful to do an online search for each contractor to see a possible company Web site, view any online reviews or ratings and verify contact information.

Once you’ve selected it’s time to talk price and contract. We’ll talk about how to negotiate that contract in the next newsletter.

The time you invest up front, to make sure you’re dealing with a professional contractor will be well worth it in the end. A little homework is good insurance that the project will be completed safely, correctly and on time, and that everyone will be happy with the finished product.